PolicyAid – Sample Policies for Credit Unions

As an added dues supported service in 2017, the Minnesota Credit Union Network has partnered with PolicyWorks to provide your credit union complimentary access to PolicyAid - an online policy resource which contains over 80 sample policies, and is updated quarterly to help you keep your policies current. Policies are amended on a quarterly basis based on regulations, Letters to Credit Unions, AIRES questionnaires, and best practices.


MnCUN member credit unions will receive a secure log in to PolicyWorks' members' only website. In order to set up access to this service, credit unions must designate the appropriate users. 


We are pleased to offer this service to assist the ongoing compliance needs of Minnesota credit unions, and provide additional value for your dues dollars. Feel free to contact Tim Tacheny if you have any questions about this new benefit.


Some of the policies available through PolicyAid include:




  • Courtesy Pay/Overdraft Protection Act Policy
  • Deceased Account Policy
  • Electronic Fund Transfer Act Policy




  • Expedited Funds Availability Act Policy
  • Truth-in-Savings Act Policy
  • Teller Over and Short Policy


  • Allowance for Loan and Lease Loss (ALLL) Policy
  • Corporate Credit Card Policy
  • Purchasing and Payment Authorization Policy

ALM & Investments:

  • Asset-Liability Management Policy
  • Interest Rate Risk Policy
  • Investment Policy
  • Liquidity Policy

Collections & Bankruptcy:

  • Charge-Off Policy
  • Collections and Workout Policy
  • Denial of Services Policy
  • Repossession Policy


Consumer Lending:

  • Consumer Lending Policy
  • Credit Card Policy
  • Fair Credit Reporting Act Policy
  • Indirect Lending Policy
  • Insider Loan Policy
  • Risk-Based Consumer Lending Policy


Member Business Lending:

  • Commercial and Member Business Loan Policy

General Lending:

  • Equal Credit Opportunity Act Policy
  • Fair Housing Act Policy
  • Fair Lending Policy
  • Home Mortgage Disclosure Act Policy
  • Loan Participation Policy
  • Loan Workout, Nonaccrual and Troubled Debt
  • Restructuring Policy
  • Military Lending Act Policy
  • Service members Civil Relief Act and Permanent Change of Station Policy
  • Truth-In-Lending Act Policy


Real Estate:

  • Ability to Repay/Qualified Mortgage Lending Policy
  • Anti-predatory Lending Policy
  • Appraisal and Evaluation Policy
  • Flood Insurance Policy
  • Loan Originator Compensation Policy
  • Real Estate Lending Policy
  • Real Estate Mortgage Servicing Policy
  • Real Estate Settlement Procedures Act Policy
  • Safe Act Policy
  • Safe Act Procedures
  • TILA-RESPA Integrated Disclosures Policy

Business Continuity:

  • Business Continuity Plan Policy
  • Disaster Recovery Policy
  • Member Information Security Policy
  • Notice of Catastrophic Act Policy
  • Succession Plan Policy



  • E-Commerce Policy
  • E-Statement Policy
  • Phishing Policy
  • Software Policy
  • Website Policy


  • Acceptable Use Policy
  • Access Control and Authorization Policy
  • Asset Management Policy
  • Audit Controls Policy
  • Cybersecurity Incident Response Policy
  • Data Integrity and Encryption Policy
  • Information Security Policy
  • IT Business Continuity Plan Policy
  • IT Vendor Management Policy
  • Physical Security Policy

Bank Secrecy:

  • Bank Secrecy Act Policy
  • BSA Risk Assessment
  • Customer Identification Policy
  • OFAC Policy


Board of Directors:

  • Bank Bribery Act Policy
  • Compliance Management System Policy
  • Conflict of Interest Policy
  • Director Education Policy


Identity Theft:

  • Identity Theft Red Flag Policy
  • Identity Theft Red Flag Procedures
  • Identity Theft Red Flag Risk Assessment



  • Marketing Policy
  • Social Media Policy
  • UDAAP Policy


  • Abusive Member Policy
  • Accuracy and Integrity of Information Policy
  • ACH Policy
  • Children’s Online Privacy Protection Policy
  • Complaint Management Policy
  • E-Sign Policy
  • Elder Financial Exploitation Policy
  • Fraud Policy
  • Internet Gambling Policy
  • Mobile Banking Policy
  • No Solicitation Policy
  • Privacy Policy
  • Record Retention Policy
  • Remittance Transfer Policy
  • Remote Deposit Capture Policy
  • Right to Financial Privacy Policy
  • Vendor Management Policy
  • Whistleblower Policy
  • Wire Transfer Policy



To view an index of available policies, click here.

To view a demonstration of PolicyAid, click here.

Minnesota Credit Union Network
555 Wabasha Street N, Suite 200
St. Paul, MN 55102

(651) 288-5170
(800) 477-1034